Precision Eye Care: Smoother operations, happier staff
From dropped emails and clunky phones to seamless patient intake and automated billing, Beam helped Precision Eye Care create the kind of practice where technology supports care instead of slowing it down.
About Precision Eye Care
Serving thousands of patients across multiple locations, Precision Eye Care is a trusted name in ophthalmology. With a busy mix of routine visits and surgical procedures, the team needed operations that were as strong as their clinical care.
The challenge
Great clinical care was being slowed by everyday headaches: missed emails, phone routing issues, long check-ins, and hours lost to manual documentation and billing.
Overloaded doctors
Physicians were spending too much time typing notes after hours instead of focusing on patients.
Clunky intake
Paper forms and re-keying data into systems made check-ins long and error-prone.
Billing delays
Coding mistakes and late claim submissions created frustrating revenue cycle delays.
IT breakdowns
Outbound emails landed in spam, phones routed incorrectly, and shared drives failed at the worst times.
The solution
Beam tackled IT fundamentals and automation together - so the clinic could run smoothly end to end.
Smarter notes
AI-powered documentation drafts complete in minutes, freeing doctors from hours of typing.
Streamlined intake
Digital forms and automatic eligibility checks made patient check-ins fast and stress-free.
Clean billing
Automated coding and CMS-1500 claim creation meant fewer denials and faster payments.
Reliable IT
Email deliverability fixed, phone system rebuilt, shared drives stabilized, and backups in place.
The results
Within months, operations were smoother, staff were happier, and patients noticed the difference.